Managed IT Services
Managing your IT infrastructure can be daunting in today’s fast-paced business environment. From ensuring system uptime and performance to keeping up with the latest technology trends, the demands on your IT team can be overwhelming. That’s where the Tech One Services comes in.
Not All IT Services Are the Same
When comparing our services to other MSP providers, ensure they include these crucial services. Having these in place will significantly enhance the security of your business data and employees.
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Managed Detection and Response
Allows for the detection of threats on a network and their immediate remediation. -
Virtual IT Support
Specialized IT services for companies of all sizes, with or without an in-house IT team.
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Microsoft 365 Support & Backup Solutions
Safeguards and replicates data from Microsoft 365 applications, facilitating data restoration in the event of data loss due to accidental deletions, system glitches, or cyber threats.
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Anti-Virus & EDR (Endpoint Detection and Response)
Identify and eliminate malicious software, such as viruses, from computers and networks. Antivirus and EDR are both essential tools for protecting devices from cyber threats. Antivirus is designed to prevent malware from infecting devices. EDR is designed to detect and respond to malware that has evaded prevention.
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Server Backup (Onsite and Offsite)
If applicable, your data will be safely kept in multiple locations, allowing your business to be restored quickly from backups.
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Advanced Spam Filtering
Microsoft 365 spam filtering is insufficient to protect your users. So, an additional layer of filtering keeps out potential compromises.
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Multi-Factor Authentication (MFA)
This secures your accounts by requiring a second form of authentication using a “push notification” to your mobile phone.
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Cybersecurity Awareness Training
We provide a knowledge base of training so your employees can know what to watch for to avoid cyber threats.
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Internet Content DNS Filtering
Evaluate and restrict access to online content, safeguarding against threats and unwanted material. It stops malicious content by intercepting it before it gets to your network.
Proactive Monitoring and Maintenance
Our Managed IT Services’ core is a proactive system monitoring and maintenance approach. Our skilled technicians continuously monitor your IT environment, identifying and resolving potential issues before they impact your business operations. This includes…
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24/7 monitoring of servers, workstations, and network devices
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Regular system updates and patch management
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Proactive hardware and software maintenance
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Comprehensive performance reporting and analysis
By proactively managing your IT infrastructure, we can help you minimize downtime, improve system performance, and extend the life of your technology investments.
Help Desk Support
Our friendly and knowledgeable Help Desk technicians are ready to assist when issues arise. Our team is available around the clock to provide prompt, professional support for all your IT needs. Whether you have a simple question or a complex technical issue, we’re here to help. Our Help Desk services include:
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24/7 phone, email, and chat support
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Remote troubleshooting and issue resolution
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On-site support when needed
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User training and education
With Tech One Services as your IT partner, you can enjoy peace of mind knowing that expert support is always just a phone call or click away.
Strategic IT Planning and Budgeting
In addition to day-to-day IT management, our team can help you develop a long-term strategic plan for your technology infrastructure. We’ll work with you to understand your business goals, identify areas for improvement, and create a roadmap for success. Our strategic planning services include…
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Technology assessments and audits
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IT budgeting and forecasting
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Hardware and software procurement guidance
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Cloud migration planning and execution
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Disaster recovery and business continuity planning
By aligning your IT strategy with your business objectives, we can help you maximize the value of your technology investments and position your organization for long-term success.
The Benefits of Managed IT Services
By partnering with Tech One Services for your Managed IT needs you can enjoy a wide range of benefits, including…
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Reduced IT costs and predictable monthly expenses
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Improved system performance and reliability
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Enhanced security and compliance
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Access to a team of skilled IT professionals
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Increased productivity and efficiency
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Scalability to accommodate business growth
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Peace of mind knowing your IT infrastructure is in expert hands
Why Choose Tech One Services?
Our team is committed to providing exceptional service and support to every client we serve. With over 25 years of experience in the technology industry, our team has the expertise and knowledge to tackle even the most complex IT challenges.
We take a proactive, personalized approach to IT management and cybersecurity, working closely with you to understand your unique needs and develop customized solutions that align with your business goals. As your trusted IT partner, we are dedicated to helping you leverage technology for strategic advantage and long-term success.